Frequently Asked Questions
How do I book my date with The Artists?
A signed contract and a non-refundable $200 deposit are required.
What forms of payment do you take?
We accept cash, Venmo, Paypal, checks, and all credit cards. Cash is ALWAYS appreciated!
Do I have to use airbrush makeup?
Nope! Traditional makeup can be used. However, we know you are going to love how flawless the airbrush makeup is.
When do I set up my trial?
We are very flexible and will work with your schedule. We recommend scheduling your trial 8-12 weeks before your wedding date. Also, you may want to consider setting up your trial the day of a dress fitting, bridal shower, bachelorette party or any special occasion.
Where are trials held?
All trials are held at our studio in Rockport, MA.
How much are trials?
Hair trials are $65, and makeup trials are $65.
Will my hair and makeup trial occur at the same time?
Yes! You will feel like a Kardashian while your hair and makeup trials are performed at the same time.
What if I am unhappy with the results of my trial?
If there is any part of your hair and/or makeup trial that you are unhappy with, don't be afraid to tell your artist(s). We will not be offended! Make sure you explain to your artist what you love and do not love and they can make the proper adjustments that are necessary before you leave. We realize choosing a hair or makeup style can be difficult and sometimes a second trial is necessary. If you decide to schedule a second trial, please know the full price will apply.
Are gratuities included in your pricing?
We include a 20% gratuity when there are 6 or more services being performed.
Do you have a minimum amount of services?
Our minimum is determined by travel distance.
Do you have a travel fee?
No, unless the distance exceeds 30 miles from our studio.
How far will you travel?
We will go anywhere! If we have to travel over 100 miles or 2 hours, accommodations are required for your artist(s) the night prior to your wedding.
What happens is my artist has a last minute emergency and isn't available the day of my wedding?
In the 3+ years we have been in business, this has NEVER happened. However, we realize life happens. In that case, all efforts will be made so that there is a replacement artist to perform the contracted services. Should an emergency occur so last minute that no artist can be made available, all fees will be refunded.